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Yu Wit Yee | Gengen

Yu Wit Yee


Service Crew | McDonald's Singapore
West / Jurong, Singapore

Summary

Motivated Banking and Finance student at Ngee Ann Polytechnic with 10 months of F&B experience as a Service Crew at McDonald's Singapore. Experienced in customer service and maintaining cleanliness standards in a fast-paced environment. A reliable and adaptable team player who is comfortable working under pressure and committed to providing positive customer experience.

Education

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    Ngee Ann Polytechnic Diploma, Banking and Finance Jan 2025 - Present

Experience

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    Service Crew McDonald's Singapore Jul 2025 - Apr 2026 • 10 mos

    Delivered efficient customer service in a high-volume fast-food environment by handling order taking, table service, customer requests, and cleanliness standards, ensuring consistent service quality and customer satisfaction. Collaborated with team members during peak hours to coordinate operations and manage customer flow, contributing to smoother workflow and improved dining experience. Adapted quickly to changing operational demands and shifting workloads by prioritizing tasks effectively, maintaining accuracy, and service quality under pressure.

Skills

  1. Customer service and customer engagement
    Beginner
  2. Teamwork and communication
    Beginner

Certifications

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    WSQ Food Safety Course Level 1