Motivated Banking and Finance student at Ngee Ann Polytechnic with 10 months of F&B experience as a Service Crew at McDonald's Singapore. Experienced in customer service and maintaining cleanliness standards in a fast-paced environment. A reliable and adaptable team player who is comfortable working under pressure and committed to providing positive customer experience.
Yu Wit Yee
Service Crew | McDonald's Singapore
West / Jurong, Singapore
Summary
Education
Ngee Ann Polytechnic Diploma, Banking and Finance Jan 2025 - Present
Experience
Service Crew McDonald's Singapore Jul 2025 - Apr 2026 • 10 mos
Delivered efficient customer service in a high-volume fast-food environment by handling order taking, table service, customer requests, and cleanliness standards, ensuring consistent service quality and customer satisfaction. Collaborated with team members during peak hours to coordinate operations and manage customer flow, contributing to smoother workflow and improved dining experience. Adapted quickly to changing operational demands and shifting workloads by prioritizing tasks effectively, maintaining accuracy, and service quality under pressure.
Skills
- Customer service and customer engagementBeginner
- Teamwork and communicationBeginner
Certifications
- WSQ Food Safety Course Level 1