Aspiring Big Data & Cybersecurity postgraduate (SIM — University of Wollongong) with a Bachelor of Computer Science and practical customer-service experience in fast-paced environments. Solid foundation in data analysis and cybersecurity principles, with hands-on projects available on GitHub; strong problem-solving, teamwork, and communication skills. Bilingual in Mandarin and English, eager to contribute to entry-level roles in cybersecurity, data analytics, or IT support.
Summary
Education
- Singapore Institute of Management – University of Wollongong, Singapore Bachelor, Big Data & Cybersecurity Apr 2024 - Mar 2026Singapore
- Singapore Institute of Management, Singapore Diploma, Information Technology Apr 2023 - Mar 2024
Experience
- Waiter (Part-Time) Thirdwave MY Sdn Bhd (Kakiyuki) Oct 2022 - Feb 2023 • 5 mos|Kuala Lumpur, Malaysia| Onsite
Delivered a premium customer experience at a specialized Japanese dessert cafe located in a high-traffic, fast-paced retail hub.
Managed front-of-house operations, including processing orders, communicating menu recommendations, and maintaining strict presentation and hygiene standards.
Collaborated seamlessly with team members to resolve customer inquiries, coordinate orders with the kitchen, and ensure efficient, friendly service during peak volume hours.
Skills
- PythonBeginner
- JavaBeginner
Languages
- MandarinHighly proficient
- EnglishVery good command