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Dong Yuan | Gengen

Dong Yuan


Content Creator & Social Media Operator | Xiaohongshu
Chengdu

Summary

Business development and sales professional with entrepreneurial experience across hospitality, cross-border e-commerce and financial services. Proven hands-on capability in customer acquisition, consultative selling, partnership development, channel management, pricing and client retention. Built an independent hospitality business generating RMB 460K+ in cumulative platform transaction value and 2,400+ transactions, while developing hotel-group and travel-agency partnerships. Built a menswear Xiaohongshu account from 0 to 6,000+ followers in under two months. Native Mandarin speaker with practical English phone and email experience coordinating with international hotels.

Education

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    Nankai University Binhai College Bachelor's Degree, Financial Engineering Grade : Class Monitor; Outstanding Student Leader for 3 consecutive years; scholarship recipient for 3 consecutive years. Jan 2012 - Dec 2016

Experience

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    Content Creator & Social Media Operator Xiaohongshu Jan 2026 - Present • 9 mos

    Built a menswear-focused Xiaohongshu account organically from 0 to 6,000+ followers in under two months, generating 17,000+ likes and saves. Independently manage content positioning, topic selection, styling concepts, copywriting, visual direction, publishing and performance analysis. Use audience engagement and content-performance data to optimize topics and formats, developing first-hand insight into Chinese social-media users and consumer preferences.

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    Independent Hospitality Sales & Business Development Self-Employed, Chengdu, China Dec 2023 - Present • 2 yrs 10 mos

    Built and independently operate a hotel booking and hospitality sales business serving primarily China-based clients, covering domestic and international hotel bookings. Generated RMB 460K+ in cumulative platform transaction value across 2,400+ platform transactions; approximately 95% of activity is hotel/travel related. Own the end-to-end sales cycle: digital customer acquisition, needs assessment, hotel recommendation, quotation, negotiation, booking coordination, service recovery and repeat-client management. Proactively negotiated a channel sales partnership with Hitial Aranya hotel group by presenting proven sales data directly to senior management; generated 100+ orders after the partnership. Developed and maintain 3–5 stable travel-agency channel relationships for inventory, pricing and fulfilment coordination. Converted dozens of Club Med bookings within approximately one month through product promotion, customer acquisition and sales conversion. Conduct daily competitor, OTA and hotel-direct price monitoring; adjust product mix, pricing and paid promotion based on exposure, inquiries and conversion performance. Independently handle English phone and email communication with international hotels for reservations, guest requests and booking issues; managed group bookings of up to approximately 10 rooms.

Skills

  1. Business Development
    Expert
  2. Greater China Market
    Expert

Languages

  1. Mandarin Chinese
    Native speaker
  2. English
    Highly proficient

Certifications

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    China Driving Licence Unknown
    Issued Jan 2013 • Expired Jan 2013