IT Infrastructure, IT Technical Support, Field Operations & Deployment, Project Management, Physical Security Systems. Partnered with clients to translate complex business requirements into scalable IT infrastructure and system architectures. Led the end-to-end deployment of integrated systems, ensuring seamless cross-platform connectivity and optimal functionality. Engineered comprehensive IT solutions by integrating diverse hardware and software components into unified, efficient environments. Acted as a primary liaison between vendors and customers to successfully integrate third-party solutions into existing ecosystems. Provided technical support and post-implementation troubleshooting, maintaining high client satisfaction and system stability. Diagnosed and resolved critical integration issues through coordination with internal teams, external vendors, and client technical staff. Authored exhaustive system documentation, including architecture diagrams and SOPs, to facilitate seamless knowledge transfer. Proactively researched emerging technologies and cybersecurity trends to ensure all integrations met modern security standards. Participated in an on-call rotation, providing rapid response to critical system outages during non-business hours.

IT hardware & Application Support/Troubleshooting, Networking troubleshoouting, Server Admin. Server and Network administration. Daily IT hardware and application support(L1&L2) (multiple branch end user). IT Purchasing & maintain inventory of IT hardware and software. Propose and source for new technique/solution for overall IT support. Liaise with vendor for the related software/hardware issue. Maintain and troubleshoot server backup processes. Assist Manager and perform any other duties as assigned from time to time in order to facilitate project and task completion. Setup Video conferencing system, surveillance systems and Door Access System for all offices. Setup IT infrastructure for Regional office and multiple branches. Handle all Southern Region IT matter.