Recruitment & Sourcing •Post caregiver job openings across multiple job boards and recruiting platform •Partner with U.S.-based teams to understand hiring priorities, staffing needs, and target geographies overall fit •Manage job posting budgets, sponsored ads, and recruitment campaign performance •Identify opportunities to improve sourcing effectiveness and candidate flow •Conduct proactive outreach to potential candidates Candidate Screening & Interviews •Perform initial resume reviews and candidate evaluations •Conduct high-volume outbound phone interviews to assess experience, availability, reliability, and •Schedule and coordinate interviews via phone and video •Maintain professional and engaging communication with candidates throughout the hiring process •Evaluate candidates against role requirements and hiring standards Pipeline Management •Maintain an active pipeline of candidates across multiple markets •Aggressively move candidates through the hiring funnel •Follow up consistently with applicants to ensure momentum and minimize drop-off •Maintain accurate candidate records and hiring documentation Compliance & Hiring Support •Guide candidates through pre-employment requirements and hiring prerequisites •Assist with collecting required certifications, medical clearances, and applicant documentation •Ensure candidate files are complete and compliant with company and state requirements •Partner with internal teams to facilitate successful onboarding

• Responsible for greeting the caller with the correct scripting depending on the member's/client's program • collecting initial contact information (Name and number), and warm transferring to the “Payer Advisors" Call center • also responsible for taking a message if no advisor is available