Diyana Rahim | Gengen

Diyana Rahim


Senior Customer Service Executive
Singapore

Summary

Detail-oriented and dependable administrative professional with over 10 years of experience supporting operations, documentation, reporting, and data verification in structured environments. Highly meticulous, proficient in Microsoft Office and experienced in handling confidential data, reports and time-sensitive administrative tasks. Able to multitask and work under tight deadlines with accuracy and professionalism.

Education

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    Temasek Polytechnic Computer Engineering Jan 2000 - Dec 2004
    Singapore

Experience

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    Full-Time Caregiver / Stay-at-Home Mother Aug 2018 - Present • 7 yrs 9 mos
    Singapore

    CAREER BREAK

    • Maintained strong administrative, organizational and digital skills through regular use of productivity tools.

    • Demonstrated multitasking, scheduling, and time management in a high-responsibility environment.

    • Fully ready and committed to return to full-time administrative work.

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    Senior Customer Service Executive Yang Kee Logistics Singapore Pte Ltd Jan 2017 - Aug 2018 • 1 yr 8 mos
    Full-time |
    Singapore
    | Onsite

    • Provided administrative and operational support through preparation of reports, documentation, and billing records.

    • Verified data accuracy for operational reports and customer records before submission to management.

    • Prepared and processed month-end invoices and supporting documents using Oracle NetSuite.

    • Coordinated schedules and documentation with multiple stakeholders under tight deadlines.

    • Assisted in ad-hoc administrative tasks as required.

Languages

  1. English
    Native speaker
  2. Malay
    Native speaker