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shanika lakshani | Gengen

shanika lakshani


Business Assistant | Family-Owned Business
Punggol, Singapore

Summary

Motivated and hardworking Hospitality and Tourism Management student with international study experience in Singapore. Strong communication, teamwork, customer service, and interpersonal skills, with a positive attitude and willingness to learn. Experienced in assisting with a family-owned business in Sri Lanka and comfortable working in fast-paced environments. Seeking a full-time opportunity in Sri Lanka where I can contribute my hospitality knowledge, develop my professional skills, and provide excellent service to customers.

Education

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    Academies Australasia College (AAC) Diploma, Hospitality and Tourism Management Grade : Studied up to Advanced Diploma level Jan 2020 - Dec 2022
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    Australian College of Business Studies Foundation, Computer Science Grade : N/A Jan 2020 - Dec 2020

Experience

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    Business Assistant Family-Owned Business Jan 2021 - Dec 2023 • 3 yrs

    Assisted with daily business operations and general tasks. Communicated with customers in a friendly and professional manner. Helped maintain a clean and organized working environment. Assisted with handling customer requests and providing support when needed. Worked cooperatively with family members and other people involved in the business. Developed practical skills in communication, responsibility, teamwork, and customer service.

Skills

  1. Customer Service
    Expert
  2. Communication Skills
    Expert

Languages

  1. Sinhala
    Native speaker
  2. English
    Native speaker