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Lay peng Quek | Gengen

Lay peng Quek


Customer Service | Ancient Dynasty Pte Ltd
simei

Summary

Dedicated and experienced professional with 10-15 years of expertise in customer service, retail operations, and beauty industry. Proficient in multitasking, cash handling, and ensuring exceptional customer experiences. Seeking to leverage strong communication and time management skills to drive business success.

AI Applications

Education

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    Emmaus Beauty School Post Secondary / Diploma in Beauty, Beauty Jan 2023 - Present

Experience

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    Customer Service Ancient Dynasty Pte Ltd Jan 2022 - Present • 4 yrs 4 mos

    Provide excellent customer service and resolve inquiries,Handle cash transactions and ensure accuracy,Maintain store cleanliness and organization,Assist in inventory management,Collaborate with team members to achieve sales targets

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    Customer Service Pablo Blau Jan 2019 - Dec 2022 • 4 yrs

    Deliver personalized customer service and build rapport,Process customer orders and returns efficiently,Manage customer complaints and escalations,Conduct product demonstrations and promotions,Assist in training new team members

Work Preferences

Role preference
Actively applying
Expected job titles
Receptionist

Skills

  1. Multitasking
    Beginner
  2. Customer service
    Beginner

Languages

  1. English
    Native speaker
  2. Chinese
    Native speaker