Provide strategic administrative and operational support to senior leadership while overseeing HR operations, governance, workforce administration, and office management. Provided executive administrative and operational support to Division Heads, including workforce planning, calendar management, meeting coordination, and expense management. Managed daily office and HR operations, ensuring business continuity, compliance and efficient workplace administration. Prepared statutory, operational, financial, and management reports, including performance dashboards and asset verification. Coordinated manpower planning by processing job requisitions, contract renewals, onboarding, and offboarding activities. Administered contingent workforce management through Workday, ensuring accurate employee records and HR governance. Managed procurement and financial administration, including PR/PO/GR processing, invoices, budget tracking, and vendor coordination. Planned and delivered employee engagement programmes, townhalls, and corporate events to enhance organisational culture. Developed internal communications and collaborated with stakeholders, vendors, and external partners to support HR and business operations – Development and implementation of HR policies. Identified and implemented process improvements to enhance operational efficiency and service delivery. Key Achievements: Reduced HR and administrative processing time by 30% through digital process improvements. Coordinated executive schedules and leadership meetings with 100% on-time delivery. Successfully organised annual Town Halls and employee engagement events, strengthening staff communication and engagement. Led the digital transformation of document management, saving over 10 operational hours per week. Recognized by senior management for delivering high-quality support while maintaining confidentiality, governance, and operational excellence. Events PIC in UOB: Townhall Y2022-Y2025, International Women's Day Y2025, SDM Roadshows Y2023-Y2025, Members of UOB EE team, Employees quarterly engagement courses/programs

Supported HR and sales teams, prepared KPI and quality reports, and coordinated training programs.