Coordinate shipment tracking and visibility, ensuring accurate documentation and timely customer updates Manage booking and coordination of cargo space with carriers; arrange pickups and deliveries with warehouses Handle high-volume customer calls and enquiries, improving communication flow and response efficiency Maintain accurate records of logistics activities, supporting operational documentation and reporting

Managed staff and supported day-to-day business operations Developed business through organisation of sports events and functions Collected customer payments, issued receipts, and prepared daily collection reports