• Developing social media content for a human resource company, covering topics related to employees and corporate culture.
• Editing and producing TikTok videos for a government media agency, supporting event coverage and preparing for their TikTok channel launch.
• Crafting copy for a subsidiary of a government agency, focused on disability inclusion in Singapore.
• Managing community engagement and editing videos for a company’s social media pages.
• Overseeing community management for a global healthcare company.
• Analyzing and consolidating data from Meta and Google ad campaigns to optimize performance.

Client Engagement:
Actively reached out to potential clients, showcasing the value of KizPass, which led to successful onboarding and regular class postings on the platform, enhancing user choice and satisfaction.
Maintained smooth operations and strong relationships with clients, ensuring a high-quality experience for both providers and users.

Content Strategy:
Led the creation of engaging content for KizPass and Mediqtto, balancing creativity with strategic insights to elevate brand presence and connect with our audience effectively.
Analyzed content performance to refine our approach, ensuring relevance and impact.

Influencer Collaborations:
Initiated and managed collaborations with influencers, creating mutually beneficial campaigns that expanded our reach and reinforced our brand identity among target audiences.
Strategized with influencers to align their content with our brand values and goals, maximizing campaign effectiveness.

CRM and Data Management:
Leveraged HubSpot to efficiently manage client interactions and outreach, creating a personalized approach that enhanced client relations and conversion rates.
Utilized Hostinger to access critical user and vendor data, enabling a data-driven approach to decision-making and platform enhancements.

Platform Development Support:
Collaborated with the development team, providing user feedback and market insights that guided the evolution of the KizPass platform, focusing on ease of use and user engagement.

Food runner in charge of picking up food from the kitchens, doing administrative work and handling customer service enquiries when needed. working together with other delivery systems to ensure smooth and punctual delivery of food to customers.

Worked alongside English / Chinese / Digital creative teams to assist in content creation / Promo / Photo / Styling shoots for TV, Radio, Online platforms