Manage client enquiries, clarify preferences and visual requirements, adapt communication and project approach to different client needs, and coordinate corporate promotional, event and portrait assignments through final delivery. Create and present service-related visual and social media content, including portfolio curation and copywriting.

Supported customer enquiries and day-to-day client service, organised client information and prepared structured materials for internal follow-up. Researched market trends and wealth-management products, summarising key information in Excel and presentation materials for team use. Consolidated relevant client information for relationship managers, supporting timely communication and ongoing client servicing.