I am a hardworking, adaptable, and goal-driven individual who takes pride in delivering quality results. I enjoy learning new skills, working collaboratively with others, and embracing challenges that contribute to personal and professional growth.
Gerlyn Mae Almendras
Costumer Service Representative | Six Eleven Global Services
Philippines
Summary
Education
- Northlink Technological College Hotel and Restaurant Services, Hotel and Restaurant Services Jun 2014 - Apr 2016
- Panabo National Highschool Jun 2010 - Mar 2014
Experience
- Costumer Service Representative Six Eleven Global Services Oct 2022 - Present • 3 yrs 11 mos
Processed customer requests, and applications updates accurately. Managed and maintained customer records and databases. Handled email and chat inquiries while ensuring timely responses.
- Service Crew Den's Cafe Tagum City Oct 2017 - Jun 2022 • 4 yrs 9 mos
Greeting customers in a friendly and professional manner. Taking customer orders accurately and efficiently. Serving food and beverages according to company standards. Event Planning and Coordination Cash Handling and POS Operations
Skills
- Email and Chat SupportNovice
- Accuracy and Quality ControlNovice