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Gerlyn Mae Almendras | Gengen

Gerlyn Mae Almendras


Costumer Service Representative | Six Eleven Global Services
Philippines

Summary

I am a hardworking, adaptable, and goal-driven individual who takes pride in delivering quality results. I enjoy learning new skills, working collaboratively with others, and embracing challenges that contribute to personal and professional growth.

Education

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    Northlink Technological College Hotel and Restaurant Services, Hotel and Restaurant Services Jun 2014 - Apr 2016
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    Panabo National Highschool Jun 2010 - Mar 2014

Experience

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    Costumer Service Representative Six Eleven Global Services Oct 2022 - Present • 3 yrs 11 mos

    Processed customer requests, and applications updates accurately. Managed and maintained customer records and databases. Handled email and chat inquiries while ensuring timely responses.

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    Service Crew Den's Cafe Tagum City Oct 2017 - Jun 2022 • 4 yrs 9 mos

    Greeting customers in a friendly and professional manner. Taking customer orders accurately and efficiently. Serving food and beverages according to company standards. Event Planning and Coordination Cash Handling and POS Operations

Skills

  1. Email and Chat Support
    Novice
  2. Accuracy and Quality Control
    Novice