Monitored and moderated online communities to maintain a positive and safe user environment.Assisted in planning and managing in-game or system-related events, ensuring seamless execution. Executed accurate data entry and data processing tasks while maintaining high levels of confidentiality and data integrity. Managed large datasets efficiently to support reporting and business decision-making.Collaborated with technical teams to identify system improvements and enhance performance. Supported basic software development tasks, debugging, and testing processes.Maintained documentation of operational processes, technical issues, and resolutions. Improved workflows to reduce operational overhead and increase efficiency.

Collaborated as an Associate Software Engineer within a multinational team at Talent One. A globally managed organization with foreign leadership and international operational standards. Contributed to the full software development lifecycle, including API testing, Git-based collaboration, code reviews, UI enhancements, and unit testing in alignment with global engineering practices. Played an active role in cross-functional coordination across development, QA, and deployment teams, ensuring alignment with internationally recognized quality and delivery benchmarks. Proactively diagnosed and resolved bugs to enhance application stability and performance, while continuously expanding technical competencies through mentorship and exposure to modern tools and frameworks used in a globally distributed work environment.