I am an agile administrative professional who anticipates bottlenecks before they happen. I combine deep expertise in CRM databases and SOP development with hands-on experience directing event logistics, procurement, and high-volume registration operations. I take pride in owning fragmented workflows and ensuring operational compliance to support cross-functional efficiency across my teams.
Clara Oh
Temporary Administrative Officer | Ministry of Community Culture and Youth
Summary
Education
- SIM - University of London Bachelor of Science, Business and Management Grade : Second Class Honours Lower Division Apr 2013 - Aug 2020
Singapore Polytechnic Diploma, Music and Audio Technology Apr 2013 - Apr 2013
Experience
- Senior Registration Executive Rhapsody Concept Pte. Ltd. Nov 2025 - Apr 2026 • 6 mosContract | |
⏵ Managed end-to-end registration operations and database integrity, developing real-time dashboards to accurately track attendance figures for large-scale events of up to 2,000 attendees.
⏵ Served as the primary client liaison for registration, proactively troubleshooting technical bottlenecks and addressing attendee inquiries to ensure a seamless customer experience.
⏵ Coordinated comprehensive event logistics in collaboration with internal teams, overseeing travel research (flights and hotels), material sourcing (badges, lanyards, swag), and pre- and post-event printing requirements.
⏵Led on-site registration and VIP management, streamlining high-volume attendee check-ins and actively coordinating speaker schedules and routing to guarantee flawless on-the-day execution.
⏵Executed multi-channel communication strategies, drafting and deploying confirmation emails, SMS reminders, and "know before you go" instructional materials to optimize attendee preparedness.
⏵Developed critical registration documentation, contributing data and materials for client proposal presentations and overarching event planning initiatives.
- Temporary Administrative Staff (Higher Education 3 - Programs Management) Singapore Institute of Management Pte. Ltd Sep 2025 - Nov 2025 • 3 mos
⏵ Coordinated logistics for major departmental events, executing seamless student orientations and registration processes while providing hands-on technical guidance for the student Learning Management System (LMS)
⏵ Partnered with academic faculty to ensure operational compliance, managing critical administrative workflows including attendance audits, student pass tracking, exam invigilation, and secure results uploading.
⏵ Delivered agile, cross-functional administrative support, adapting to ad-hoc departmental needs to resolve bottlenecks and maintain efficient daily operations across the team.
Work Preferences
Skills
- Event Logistics & Registration ManagementSkillfull
- Process Optimization & SOP DevelopmentExperienced
Languages
- EnglishNative speaker
- MandarinVery good command