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Clara Oh | Gengen

Clara Oh


Temporary Administrative Officer | Ministry of Community Culture and Youth
Singapore

Summary

I am an agile administrative professional who anticipates bottlenecks before they happen. I combine deep expertise in CRM databases and SOP development with hands-on experience directing event logistics, procurement, and high-volume registration operations. I take pride in owning fragmented workflows and ensuring operational compliance to support cross-functional efficiency across my teams.

Education

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    SIM - University of London Bachelor of Science, Business and Management Grade : Second Class Honours Lower Division Apr 2013 - Aug 2020
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    Singapore Polytechnic Diploma, Music and Audio Technology Apr 2013 - Apr 2013

Experience

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    Senior Registration Executive Rhapsody Concept Pte. Ltd. Nov 2025 - Apr 2026 • 6 mos
    Contract

    Managed end-to-end registration operations and database integrity, developing real-time dashboards to accurately track attendance figures for large-scale events of up to 2,000 attendees.

    Served as the primary client liaison for registration, proactively troubleshooting technical bottlenecks and addressing attendee inquiries to ensure a seamless customer experience.

    Coordinated comprehensive event logistics in collaboration with internal teams, overseeing travel research (flights and hotels), material sourcing (badges, lanyards, swag), and pre- and post-event printing requirements.

    ⏵Led on-site registration and VIP management, streamlining high-volume attendee check-ins and actively coordinating speaker schedules and routing to guarantee flawless on-the-day execution.

    ⏵Executed multi-channel communication strategies, drafting and deploying confirmation emails, SMS reminders, and "know before you go" instructional materials to optimize attendee preparedness.

    ⏵Developed critical registration documentation, contributing data and materials for client proposal presentations and overarching event planning initiatives.

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    Temporary Administrative Staff (Higher Education 3 - Programs Management) Singapore Institute of Management Pte. Ltd Sep 2025 - Nov 2025 • 3 mos

      Coordinated logistics for major departmental events, executing seamless student orientations and registration processes while providing hands-on technical guidance for the student Learning Management System (LMS)

    Partnered with academic faculty to ensure operational compliance, managing critical administrative workflows including attendance audits, student pass tracking, exam invigilation, and secure results uploading.

    Delivered agile, cross-functional administrative support, adapting to ad-hoc departmental needs to resolve bottlenecks and maintain efficient daily operations across the team.

Work Preferences

Role preference
Actively applying
Expected job titles
Executive
Senior Executive

Skills

  1. Event Logistics & Registration Management
    Skillfull
  2. Process Optimization & SOP Development
    Experienced

Languages

  1. English
    Native speaker
  2. Mandarin
    Very good command