A self-motivated and customer-oriented product engineer with about 2 years of experience in product quality, storage interference, and production yield analysis in the technology engineering industry. Proactively led the ER Validation Tool Group by upskilling in Python, demonstrating a positive attitude, strong leadership, and rapid learning ability. Experienced in resolving quality issues, managing RMA processes, and collaborating with cross-functional teams for effective resolution. Actively engaged in production line operations, managing high-level escalations, and resolving issues in real time to minimize downtime and uphold quality standards. Skilled in technical writing, problem-solving, and performing under pressure. Driven by continuous improvement and committed to deliver high-quality outcomes aligned with customer expectations and operational goals. Committed to driving process optimization while ensuring strict adherence to industry compliance standards and workplace safety protocols.