Job Description:

• Assist guests with check-in and check-out, according to establish standards and procedures.

• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.

• Maintain good guest relations with in-house guests at all times.

• Interact and attend to guest’s enquires.

• Monitor emails and queries by responding effectively.

• Handle cashiering duties.

• Anticipate to guest needs and requirements

Job requirements:

• Proficient in MS Word, Excel and PowerPoint applications

• Basic knowledge of computer application

• Able to perform rotating shift, PH and weekends

• Courteous, well-groomed with a pleasant disposition.

• Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.

• Attention to detail is essential

• Team player, who values teamwork, has good team-building skills, and is able to communicate effectively with all levels of employees

• Coordinates with Housekeeping team on room status.

Kindly please Whatsapp me with your most updated resume at +6598209696 ( Candy Tan )

Email: [email protected]

Recruitment Support Pte. Ltd.|EA License No.: 24C2598|Reg No.: R21103133