Job Summary

We are seeking a passionate and results-driven Retail Sales Specialist to deliver an exceptional customer experience while achieving sales targets. The ideal candidate is customer-focused, knowledgeable about retail products, and enjoys helping customers find the right solutions for their needs.

Responsibilities

• Understand customer needs and recommend suitable products to enhance their shopping experience

• Achieve individual and store sales targets consistently

• Demonstrate product features, benefits, and value clearly to customers

• Build and maintain strong customer relationships through excellent after-sales service

• Maintain an attractive and well-stocked sales floor to optimize product visibility

• Process sales transactions accurately using the POS system to ensure smooth checkout

• Monitor inventory levels and assist with timely stock replenishment

• Stay updated on product knowledge, promotions, and competitor offerings to inform customers effectively

• Support merchandising activities and ensure compliance with visual merchandising standards

• Participate actively in store events, product launches, and promotional campaigns

• Collaborate with team members to achieve overall store performance goals

Preferred competencies and qualifications

• Prior experience in retail sales or customer service

• Strong communication and interpersonal skills applied in customer interactions

• Customer-oriented attitude with professionalism and positivity

• Self-motivated and results-driven approach in a fast-paced retail environment

• Ability to work rotating shifts, weekends, and public holidays

• Sales and negotiation skills to close sales effectively

• Customer relationship management to foster loyalty

• Product presentation and demonstration skills

• Problem-solving and conflict resolution abilities

• Teamwork and adaptability in dynamic retail settings

Other Information

Benefits

• Competitive basic salary

• Attractive sales commission and performance incentives

• Performance bonuses and recognition awards

• Comprehensive product and sales training

• Career progression opportunities

• Annual leave and medical benefits

Working Hours

• 5–6-day work week (rostered schedule)

• Retail operating hours, including weekends and public holidays

Working Location: Courts Funan and Harvey Norman North Point