Customer Service Representative / Service Crew
Full-time・ Part-time (Others)
0-5 applicants
Service Crew (Restaurant)
RESPONSIBILITIES
Keep a consistent standard of service, quality and cleanliness in the dining area in accordance to standard operating procedures.
Set-up the dining area and service station in preparation for the day’s business.
Take all guest orders by following proper guest serving procedures.
Promptly and correctly deliver all orders to the guests.
Clear all soiled dishes, glassware and cutleries from guests’ tables to dishwashing area.
Perform daily and weekly housekeeping and cleaning duties according to schedules.
Undertake dishwashing duties that may arise due to operational requirements.
Undertake any ad-hoc duties assigned by the management from time to time.
Service Crew (Food Kiosk)
RESPONSIBILITIES
Responsible for daily operation tasks and achieving allocated sales target according to consistent standard of service, quality and cleanliness.
Greet and attend to customer with a positive attitude.
Maintain product quality and ensure pleasant presentation of products.
Provide go-the-extra-mile service to create a positive customer experience.
To assist in cooking preparation including cutting and washing raw ingredients.
To assist superior on cooking and cleaning kitchen appliance/tools with care.
Well-versed in product knowledge to upsell and cross-sell.
Assist in opening, operating and closing of shifts.
Assist in setting up the Point-of Sales (POS) system, prepare the cash float and products for sale.
Proficient in operating the POS system – input of orders and cashiering.
Pack and serve products according to SOP.
Follow personal, food and beverage hygiene standards.
Maintain housekeeping and cleanliness by enforcing the in-house housekeeping and cleaning schedule.
Generate sales report from POS at the end of the day.
Other ad-hoc duties assigned by the management.
About the company
ABR Holdings Limited (“ABR”) began as the owner and operator of the first full-service Swensen’s ice cream restaurant in Singapore back in 1979. The Swensen’s brand, with over 20 restaurants in Singapore, remains one of the market leaders in the western casual dining category and one of the preferred choices in good value family dining. Beyond Swensen’s, we also manage and develop a portfolio of popular food and beverage companies and brands. These include Season Confectionary & Bakery, Season’s Café, Earle Swensen’s, Yogen Früz, Tip Top Curry Puffs, Chilli Padi Peranakan Café & Restaurant and Chilli Api, an authentic Peranakan catering company.