Retail Supervisor / Assistant Store Manager(Entertainment Industry)
Full-time (Sales / Marketing)
0-5 applicants
Work Location: Kallang Wave Mall
6 working days
Working hour: Retail Working Hour (11am-10pm, can leave at 9pm if no booking)
Job Responsibilities
• Lead, coach and motivate the team to achieve sales targets and KPIs
• Drive store performance through sales planning and commercial awareness
• Deliver an engaging and enjoyable customer experience
• Manage staff rostering, stock control, loss prevention and daily operations
• Train and develop team members to improve sales and customer service skills
• Handle customer feedback and resolve operational issues
• Support promotions, events and customer engagement activities
Requirements
• Experience in Retail, Entertainment, Hospitality, Attractions or other customer-facing industries
• Experience in theme parks, arcades, family entertainment centres, attractions or leisure venues is an advantage
• Previous experience in a Supervisor, Senior Retail or Assistant Manager role is preferred
• Strong communication, interpersonal and team leadership skills
• Customer-focused with the ability to create an engaging customer experience
• Positive, approachable and comfortable working in a fast-paced environment
• Strong sales and KPI-driven mindset
Interview Process
Phone Screening 📞
A short call to understand your experience, background, and suitability for the role.Formal Interview 💼
Shortlisted candidates will proceed to one formal interview with the hiring manager/company.
About the company
We are a Singapore-headquartered group with 20+ subsidiaries across different industries, including construction, engineering, IT, retail, services and drone-related businesses, with operations in Singapore and New Zealand.
For the role you’re applying for, the hiring is directly by the company / one of our group companies, not an external agency. Each subsidiary operates its own business and team.
We’re currently expanding across several business units and hiring for both corporate and operational roles.