Job Summary

Lead and optimize supply chain operations to ensure cost-effective, efficient processes while managing vendor relationships and delivering actionable insights to support organizational goals.

Responsibilities

·         Process customer orders accurately for both B2B and B2C customers.

·         Prepare and issue invoices, delivery orders, credit notes, and other sales related documents.

·         Coordinate with the warehouse and logistics team to ensure timely and accurate delivery of customer orders.

·         Monitor order status from receipt to delivery and provide updates to customers when required.

·         Liaise with customers, sales representatives, transport providers, and internal departments to ensure smooth order fulfilment.

·         Resolve order discrepancies, delivery issues, and customer enquiries promptly and professionally.

·         Ensure all documentation is complete and complies with company procedures.

Requirements

·         GCE 'O' Level or Diploma equivalent qualification in Supply Chain, Logistics, Business Administration, or a related field.

·         Minimum 1–2 years of experience in order processing, customer service, logistics, or supply chain operations.

·         Proficient in Microsoft Office applications, particularly Microsoft Excel.

·         Good communication and coordination skills.

·         Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.

·         Meticulous, organized, and able to work independently as well as in a team.

·         Experience with SAP or inventory management systems will be an advantage.

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Responsibilities

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Requirements

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