Roles & Responsibilities

Responsibilities:

• Provide end-to-end PMO support across KYC projects, including planning, tracking, reporting, and governance

• Monitor project milestones, deliverables, risks, issues, and dependencies across multiple workstreams

• Maintain project plans, RAID logs, action trackers, and status dashboards

• Prepare regular project status reports for stakeholders and senior management

• Support project governance activities such as meeting coordination, minutes, and follow-up actions

• Coordinate with Business, IT, Operations, Compliance, and external vendors to ensure smooth delivery

• Support KYC-related business analysis activities, including requirement clarification and documentation

• Assist in UAT preparation, execution tracking, and issue management

• Provide support for audit, compliance, and regulatory review activities when required

Requirements:

• Minimum 5 years of experience in PMO, project management, project delivery, or business analysis within the banking domain

• Strong experience supporting IT or regulatory-driven projects in a banking environment

• Proven experience in project tracking, reporting, governance, and stakeholder coordination

• Good knowledge of KYC / AML processes, including customer due diligence, risk assessment, suspicious transaction monitoring, correspondent banking, wire transfers, and regulatory compliance

• Hands-on experience working with AML / KYC teams or banking systems

• Strong analytical, problem-solving, and communication skills with attention to detail

• Ability to work independently in a fast-paced, multi-project environment and manage changing priorities

• Familiarity with project management tools such as JIRA, Confluence, Zephyr, or MS Project is an advantage

• Degree or diploma in IT, Computer Science, Business, or related disciplines preferred

• Highly organised, proactive, dependable, and delivery-focused with strong ownership and accountability