W Network Private Limited

About the Role We are seeking a proactive and detail-oriented Sales Admin Intern to support our Sales team with day-to-day administrative and operational tasks. This internship provides valuable hands-on experience in sales administration, customer service, order processing, and business operations. It is an excellent opportunity for students or fresh graduates looking to gain practical experience in a fast-paced work environment. Key Responsibilities Provide administrative support to the Sales team. Prepare quotations, sales orders, invoices, and other sales-related documents. Process customer orders and ensure timely follow-up. Maintain and update customer records and sales databases. Coordinate with customers, suppliers, and internal departments to ensure smooth order fulfillment. Respond to customer enquiries via phone, email, or other communication channels. Organize and maintain sales documentation and filing systems. Support the team with ad hoc administrative duties and projects assigned by the supervisor. Requirements Currently pursuing or recently completed a Diploma or Degree in Business Administration, Sales & Marketing, or a related field. Proficient in Microsoft Office applications, particularly Excel and Word. Good communication and interpersonal skills. Strong organizational skills with attention to detail. Able to multitask and work effectively in a fast-paced environment. Positive attitude, eager to learn, and a good team player. Internship Details Duration: 3–6 months (flexible depending on school requirements) Working Hours: Monday to Friday, 9:00 AM – 6:00 PM Location: 35 Tampines Street 92, Singapore 528880 Internship Allowance: S$700 per month

Job Responsibilities Handle customer enquiries via phone, email, live chat, TikTok, Shopee, Lazada and other e-commerce platforms. Provide prompt and professional customer support to ensure high customer satisfaction. Respond to customer feedback, complaints and reviews in a timely manner. Coordinate with warehouse, logistics and sales teams to resolve customer issues effectively. Process and monitor online orders from TikTok Shop, Shopee and Lazada platforms. Maintain accurate customer records and update order status in the system. Support daily e-commerce operations and administrative duties when required.   Job Requirements Minimum 2 years of solid experience in Customer Service or E-commerce Customer Support. Mandarin speaking is required to liaise with Mandarin-speaking customers Overseas working experience is an advantage. Familiar with TikTok Shop, Shopee and Lazada seller platforms. Familiarity with order management systems and online marketplace operations. Interested candidates may send their resume to [email protected].

The Role We are seeking a detail-oriented and reliable Warehouse Operations Assistant to join our logistics and fulfilment team. The Warehouse Operations Assistant will be responsible for carefully packing electronic devices (such as wearables, accessories, and other small tech products) to ensure they are safely prepared for shipment. This role plays a critical part in maintaining product quality and ensuring timely order fulfilment. Key Responsibilities Take ownership of dispatch and return workflows, ensuring accuracy and timeliness. Perform Pick & Pack, Kitting, and Receiving independently; team support is available only when workload is high or special cases arise. Process orders accurately and efficiently to meet delivery commitments. Verify delivery orders and ensure correct item counts during both dispatch and receipt. Maintain a proper warehouse layout and organized storage for easy stock access. Track and record all packed items in the warehouse management system. Maintain safe and organized storage of goods across all warehouse areas. Follow Cinch SOPs and safety guidelines consistently. Requirements Prior experience in warehouse, logistics, or supply chain operations preferred. Strong organizational skills with high attention to detail. Basic computer literacy to use warehouse software and scanning tools. Good understanding of warehouse operations, fulfilment, and logistics. Able to handle physical tasks (lifting up to 10kg, moving, arranging stock). Familiarity with warehouse/inventory systems is an advantage. Able to speak Mandarin as to liaise with vendors from China Working hours: Monday to Saturday, 9.00 am - 6.00 pm Working Location: Tampines, Singapore