Business Development Manager New 🔥
Position Summary
The Business Development Manager drives new business growth across Contract Logistics and Freight Management by identifying, developing and securing new opportunities. The role delivers integrated logistics and supply chain solutions tailored to customers' requirements while achieving revenue and profitability targets.
Key Responsibilities
Business Development
Identify and secure new business opportunities in Contract Logistics, Warehousing, Transportation and Freight Management.
Develop sales strategies to achieve revenue and gross profit targets.
Build and maintain a strong sales pipeline through prospecting, networking and referrals.
Manage the full sales cycle from lead generation to implementation handover.
Achieve monthly and annual sales targets.
Solution Selling
Understand customer supply chain challenges and recommend customised logistics solutions.
Prepare quotations, RFQs, RFPs, tenders and proposals.
Work with Operations, Solutions Design and Finance to deliver solutions covering warehousing, transportation, distribution, inventory management, value-added services, air freight, ocean freight and cross-border logistics.
Customer Relationship Management
Build relationships with customers and key decision-makers.
Ensure smooth onboarding of new accounts.
Identify cross-selling and upselling opportunities.
Conduct regular business reviews.
Market Intelligence & Reporting
Monitor market trends, competitors and new opportunities.
Maintain accurate CRM records, sales pipeline and forecasts.
Prepare weekly sales reports and KPI updates.
Requirements
Education
Diploma or Bachelor's Degree in Business, Logistics, Supply Chain Management or a related discipline.
Experience
3-5 years' experience in business development or sales within Contract Logistics, Freight Forwarding or Supply Chain Solutions.
Proven success in acquiring new customers and achieving sales targets.
Established customer network with the ability to convert opportunities into business.
Experience in consultative selling, commercial negotiations, quotations and tenders preferred.
Self-motivated, proactive and results-driven. Immediate or short-notice availability is an advantage.
Technical Knowledge
Knowledge of:
Contract Logistics
Warehousing Operations
Freight Forwarding (Air & Ocean)
Transportation & Distribution
Inventory Management
Customs & Trade Compliance
Supply Chain Solutions
Commercial Pricing & Costing
Skills
Strong business development and prospecting skills.
Excellent negotiation, presentation and communication.
Strong commercial acumen and customer relationship management.
Analytical and proficient in Microsoft Office and CRM systems.
Key Performance Indicators
New business revenue and gross profit.
New customer acquisitions.
Warehouse occupancy and freight shipment volume.
Sales pipeline, conversion and RFQ/RFP win rate.
Customer retention, account growth, forecast accuracy and CRM compliance.
Personal Attributes
Strong hunter mentality with a passion for winning new business.
Commercially driven, proactive and results-oriented.
Excellent networking, relationship-building and negotiation skills.
Resourceful, resilient and able to work independently.
Professional, accountable and collaborative.
Reporting To: General Manager
Key Stakeholders: Operations, Solutions Design, Customer Service, Finance, Procurement, Senior Management, Customers, Shipping Lines, Airlines, Carriers, Strategic Partners and Vendors.
Success Profile
An experienced logistics sales professional with a strong network, consultative sales approach and proven ability to generate new business while delivering sustainable revenue growth.
Training Provided
Flexible Hours
