Managed daily customer orders accurately while maintaining clear records and billing details. Supported daily operations through coordination with kitchen and service teams. Assisted in monitoring inventory levels and reporting stock requirements. Maintained organized service areas and followed standard operating procedures. Trained new staff on workflow processes, service standards, and operational guidelines.

Provided application-level IT support by assisting users with system usage and basic troubleshooting. Supported Android applications developed using Flutter with Firebase backend integration. Prepared IT documentation, user guides, and internal knowledge-base materials. Conducted basic user training sessions on applications and internal systems. Assisted with UI/UX design using Figma to improve usability and clarity.

Assisted in warehouse operations including receiving, sorting, and arranging stock. Maintained accurate records of inventory movement and stock levels. Supported packing, labeling, and preparation of goods for delivery. Coordinated with supervisors to ensure replenishment of inventory. Followed safety procedures and maintained a clean, organized warehouse environment.

Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines. Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.