Shiyuan Tang
Customer Service Officer | M1 Limited
Singapore
Education
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National University of Singapore Bachelor, Electrical Engineering Aug 2023 - Present -
River Valley High School High School Jan 2015 - Dec 2020
Experience
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Customer Service Officer M1 Limited Mar 2023 - Jun 2023 • 4 mosFull-time |9 International Business Park, Singapore|
- Resolve customer issues and complaints through phone calls
- Answer queries regarding M1 products and plans
- Liaise with IT and finance department for complex cases
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Admin Support Officer Singapore Civil Defence Force Jun 2021 - Feb 2023 • 1 yr 9 mosFull-time | |
- Supervise vehicle maintenance and delivery of medical equipments daily
- Ensured completion of digitalisation and documentation of Bukit Batok Fire Station's Ambulance Case records by viewing and checking scanned case records for completeness
Work Preferences
Role preference
Actively applying
Expected job titles
Data Analyst
Sales
Languages
- MandarinNative speakerWorking knowledgeGood working knowledgeVery good commandHighly proficientNative speaker
- EnglishNative speakerWorking knowledgeGood working knowledgeVery good commandHighly proficientNative speaker
Certifications
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RES5 Rules, Ethics and Skills for Financial Advisory Services CMFAS AcademyIssued May 2024 • No Expiration Date - M9 Life Insurance and Investment-Linked Policies CMFAS AcademyIssued May 2024 • No Expiration Date
Skills
- Data AnalyticsSkillfullNoviceBeginnerSkillfullExperiencedExpert