Designed and executed manual test cases for Web, Mobile, and ERP applications. Conducted load testing using JMeter to assess system performance, stability, and responsiveness. Delivered demonstrations and training sessions and created Test Cases with Bug Tracking Participated in all phases of the Software Testing Life Cycle (STLC) within Agile Software Development Life Cycle (SDLC) projects. Continued previous responsibilities including manual testing, client visits, UAT, API testing, and customer coordination, Project proposal creation Performed End-to-End ERP Integration Testing and validated data consistency across systems.

Handled customer support, follow-ups, invoicing, quotations, deliveries, and stock management to ensure smooth sales operations. Ensured smooth business operations, resolved client concerns promptly, and enhanced customer satisfaction through effective service. Managed multiple tasks effectively, prioritized deadlines, and consistently met or exceeded sales targets and performance expectations.