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sara mansour | Gengen

sara mansour


Telemarkter | GOLDEN GROUP company
Selangor, Malaysia

Summary

Sara Mansour Date of birth: 14/02/1994 Nationality: Syrian Gender: Female

Education

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    Faculty of Communication and Information Technology BSc, Computer and electronic systems Grade : Java, Arduino, C++, Matlab, Networks Jan 2013 - Jan 2018

Languages

  1. Arabic
    Native speaker
  2. English
    Highly proficient

Experience

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    Telemarkter GOLDEN GROUP company Sep 2021 - Mar 2023 • 1 yr 7 mos

    Contact potential customers to take marketing appointments Contact the company's customers to take maintenance appointments for their existing devices, Enter marketing contact notes on the names of each delegate or supervisor, Enter maintenance contact notes on the company's system, Enter marketing and maintenance visits on the company's system.

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    Assistant GOLDEN GROUP company Sep 2021 - Mar 2023 • 1 yr 7 mos

    Enter marketing and maintenance appointments on the company's system Enter the results of the company's marketing and maintenance schedules Follow-up sales representatives and marketing dates and communicate with them permanently. gained from my work at Golden Group Company. Good communication skills gained through the different tasks i have undertaken at Golden Group Company.

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    Sales assistant MABCO Electronics & Mobile Company Jul 2024 - Present • 1 yr 8 mos
    Full-time |
    Tartous
    | Onsite

    • Assisted customers with product selection for optimal satisfaction.

    • Addressed customer needs promptly, resulting in positive feedback and loyalty.

    • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

    • Maintained knowledge of current sales promotions helping customers make informed buying decisions.

    • Collaborated effectively with team members to meet sales targets.

    • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.

    • Resolved customer complaints and process issues with proactive problem-solving skills.

    • Monitored display stock levels, replenishing for consistently well-stocked sales floor.

    • Processed returned or exchanged items and provided refunds to customers.

    • Collaborated with sales managers to meet target quotas.

    • Built rapport with new and existing customers to boost client retention.

    • Boosted product sales by offering selection guidance to customers.

    • Demonstrated product usage and features to customers.

    • Totalled bills using maths skills and maintained accurate till count.

    • Explained establishment policies to customers and offered advice on selections.