Coordinated appointments and provided administrative support for daily operations. Maintained accurate and confidential records and documentation. Handled enquiries and communicated professionally with clients and stakeholders. Managed multiple administrative priorities while maintaining accuracy and efficiency.

Worked in a fast-paced, high-pressure environment, managing multiple priorities while maintaining accuracy and professionalism. Collaborated with multidisciplinary teams and communicated effectively with patients, families and healthcare professionals. Prioritised competing tasks and responded effectively to time-sensitive situations, demonstrating strong organisation and judgement. Handled sensitive and confidential information with professionalism, discretion and attention to detail. Developed strong adaptability, teamwork, prioritisation and problem-solving in a demanding frontline environment.