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Roshan James | Gengen

Roshan James


Technology Architect & Delivery Lead | Accenture Song - Singapore
Singapore

Summary

An accomplished Salesforce leader with over 9 years of experience in enterprise-level digital transformations and large-scale, multi-country implementations. Expert in guiding complex Salesforce projects from strategic visioning through to successful deployment, with a deep understanding of the platform's capabilities and architecture. Proven ability to lead and mentor large teams (up to 30 people) to deliver exceptional results and drive business value. Skilled in solution architecture, project governance, and people management, with a track record of successfully navigating cross-functional and global environments to achieve organizational goals.

Education

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    BITS Pilani Jan 2010 - Jan 2014
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    GREAT LAKES INSTITUTE OF MANAGEMENT - INDIA MASTER OF BUSINESS ADMINISTRATION, Marketing and Analytics Grade : Magna cum laude with 2 Gold medals Jan 2018 - Dec 2019

Experience

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    Team Lead Accenture Interactive Jan 2020 - Present • 6 yrs 3 mos
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    Technology Architect & Delivery Lead Accenture Song - Singapore Jul 2019 - Present • 6 yrs 9 mos

    At Accenture Song, Roshan demonstrated a strong track record of success in leading complex digital transformation and technology initiatives for a diverse portfolio of clients, including IMDA, META, Takeda, Shisiedo, and many other clients. In these roles, he leveraged his extensive expertise in the Salesforce ecosystem to serve as a pivotal Salesforce Solution Architect and a trusted client liaison. He has spearheaded business architecture initiatives, aligning technology with strategic goals. He has been responsible for designing and implementing scalable and secure Salesforce solutions that meet specific business and public sector requirements. Roshan's experience extends to overseeing project delivery, managing high-performance teams, and leading CRM and marketing technology initiatives, ensuring program profitability, timely execution, and successful outcomes. Through these engagements, he has honed his skills in stakeholder management, technical architecture, and guiding teams to deliver exceptional results.

Languages

  1. English
    Native speaker
  2. English
    Native speaker

Certifications

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    ECBA IIBA
    Issued Mar 2020 • Expired Mar 2020
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    Salesforce Certified Administrator Salesforce

Skills

  1. Salesforce Architecture
    Expert
  2. Salesforce Marketing Cloud
    Expert