Lead the strategy and execution of all digital sales initiatives across various online platforms. Driving revenue growth, improving the customer experience, and managing online product listings, digital marketing campaigns, and e-commerce operations. Close collaboration with cross-functional teams to ensure the successful launch and management of Panasonic's online store while focusing on continuous optimization and growth. Accomplishment 180% online sales growth in cumulative 3 months. Expand sales channels: Tiktok/Nocnoc/Makro pro. Leverage and maintain marketing cost to be on track with business revenue.

Manage team target KPIs consists of e-commerce platform (Shopee, Lazada), social commerce (Facebook, Tiktok) Line OA, Telesales for finding new customer and maintain old customer Manage Customer category channels e.g wholesales, retails, food chain, restaurant, foodchain, frozen shop, Product category channel (Purefoods, Cheeseto, Pureto, Puretai, Purechon, F&G) Doing Continuous Improvement project 2 projects per months, Weekly e-commerce meeting, Weekly CS meeting, monthly meeting, quarter meeting Planning implementation, Stock forecasting, Demand management Shop operations including admin tasks e.g adding skus, do the AW and planning with key account on increasing sales volume and stock management Do live stream, calls to find new customers, chat respond on oho chat and jst Do the PO/CN/PR for orders Manage and hand in to support team member issue e.g. Customer complaints, strategy to increase e-commerce sales, support respond every customers in hand and initiatives project to support team