Dedicated and energetic individual. Strategized in effective communication, versatile to different tasks and emotional intelligence. Competent at getting great quality work and organizing materials, while displaying confidence and professionalism at all times.
Summary
Education
Nanyang Polytechnic Diploma, Business Management in Supply Chain Management & Event Management Apr 2027 - Present- Institute of Technical Education Higher Nitec, Human Resource & Administration Jan 2022 - Jan 2024
Experience
- Human Resource, Internship Accesstech Engineering Pte Ltd Sep 2023 - Feb 2024 • 6 mos
Draft or/and disseminate HR and company information Provide administration and logistic support for organisation/HR activity Maintain HR database records Handle or/and escalate HR/admin/organisation related request or query Source recruitment platform, prepare job profiling and/or coordinate recruitment advertisement placement Coordinate and schedule interview sessions Coordinate HR related activity between vendor/service provider Ad-hoc duties (to assist HR daily operation)
- Retail Sports Specialist, Part - Time Decathlon, Centrepoint Jul 2021 - Present • 4 yrs 10 mos
Helped customers complete purchases, locate items and join reward programs. Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Investigated and resolved customer inquiries and complaints quickly. Handle Exchange and Refund Handled customer live chat conversations Picking and packing online orders (E-commerce) Handling of 11/11 sales orders Handling of staff Payday HRMS, SAP Concur & AONCARE accounts
Skills
- Customer ServiceBeginner
- Online Chat / Live ChatBeginner
Languages
- EnglishGood working knowledge
- MalayGood working knowledge