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Rabia Zul | Gengen

Rabia Zul


Human Resource, Internship | Accesstech Engineering Pte Ltd
Singapore

Summary

Dedicated and energetic individual. Strategized in effective communication, versatile to different tasks and emotional intelligence. Competent at getting great quality work and organizing materials, while displaying confidence and professionalism at all times.

Education

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    Nanyang Polytechnic Diploma, Business Management in Supply Chain Management & Event Management Apr 2027 - Present
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    Institute of Technical Education Higher Nitec, Human Resource & Administration Jan 2022 - Jan 2024

Experience

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    Human Resource, Internship Accesstech Engineering Pte Ltd Sep 2023 - Feb 2024 • 6 mos

    Draft or/and disseminate HR and company information Provide administration and logistic support for organisation/HR activity Maintain HR database records Handle or/and escalate HR/admin/organisation related request or query Source recruitment platform, prepare job profiling and/or coordinate recruitment advertisement placement Coordinate and schedule interview sessions Coordinate HR related activity between vendor/service provider Ad-hoc duties (to assist HR daily operation)

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    Retail Sports Specialist, Part - Time Decathlon, Centrepoint Jul 2021 - Present • 4 yrs 10 mos

    Helped customers complete purchases, locate items and join reward programs. Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Investigated and resolved customer inquiries and complaints quickly. Handle Exchange and Refund Handled customer live chat conversations Picking and packing online orders (E-commerce) Handling of 11/11 sales orders Handling of staff Payday HRMS, SAP Concur & AONCARE accounts

Skills

  1. Customer Service
    Beginner
  2. Online Chat / Live Chat
    Beginner

Languages

  1. English
    Good working knowledge
  2. Malay
    Good working knowledge