Co-Founder of Orcus Consulting | Tech Lead of ProcoLink | AWS-SAA
Summary
Education
- Nanyang Polytechnic High School Diploma, Cybersecurity & Digital Forensics Jan 2021 - Dec 2024
Experience
- Co-Founder & VP of Prod Orcus ConsultingNov 2023 - Present • 1 yr 8 mos |
- Managed a portfolio with a MRR of $5,000, achieving customer satisfaction rates over 95%.- Consulted with Jayden Foods to understand their needs and provide tailored technical solutions.- Developed Eevan, a B2B e-commerce web app that automates order entry, significantly reducing manual labor and errors, and cutting manpower costs by 30%.
- Founding Member & Tech Lead (Acquired) ProcoLinkMay 2024 - Jul 2024 • 3 mos |
- Grew the company's valuation by 5 times in 2 months, leading to a successful acquisition by Computer Guys.- Spearheaded the design and implementation of AIRES, an advanced AI-driven IT helpdesk support system.- Developed AI solutions that reduced the need for human agents, cutting manpower costs by 50%.- Designed a robust system architecture integrating a ticketing system, multi-channel communications, and prompt engineering, ensuring scalability and performance.
- Digital Business Analyst Strategy Group, Prime Minister's OfficeMar 2023 - Aug 2023 • 6 mos |
- Conducted compliance audits for Smart IoTs in office environments, ensuring adherence to over 50 policies and guidelines.- Researched and evaluated facial recognition gantry solutions to replace the existing card and fingerprint-based systems, focusing on ISO/IEC 19794-5:2005 standards, and presented a proposal for the best solution to senior management.- Enhanced security by 20% by ensuring the Prime Minister's Office - Strategy Group operates with reliable and secure Smart IoT solutions.
Certifications
- An Entire MBA in 1 Course:Award Winning Business School Prof UdemyIssued Dec 2023 • Expired
- Ultimate AWS Certified Solutions Architect Associate SAA-CO3 UdemyIssued Dec 2023 • Expired