Education
- Nanyang Polytechnic Diploma of Education with Merit, Information Technology Grade : 3.82 Jan 2021 - Dec 2024
- Institute of Technical Education Higher Nitec, Information Technology Jan 2017 - Dec 2019
Experience
- IT Sales Engineer BusinessIT Jul 2024 - Jul 2024 • 1 mo
Consistently achieve sales targets set by immediate supervisors, demonstrating a strong ability to meet and exceed goals.Develop and execute accurate monthly sales forecasts to ensure strategic planning and effective resource allocation.Proactively build and nurture a new customer base, expanding market reach and driving revenue growth.Collaborate effectively with distributors and agents to enhance product distribution and market presence.
- IT Support Specialist (TDR ENGINEER) BusinessIT Jul 2021 - Jul 2024 • 3 yrs 1 mo
NGEMR project work along with Synapxe EUD Team in Woodlands Health Campus (WHC) did major an application testing (epic systems) close to 3,000 workstation.Creating, amending & reviewing documentation on IT aspects & provide training & support to the desktop engineer. Is essential to keep up-to-date documentation to maintain high standards of quality & accuracy. lead a team of 10 engineers in NGEMR projects within 4 months of completion dates. Monitor project progress and performance, identifying areas for improvement and implementing corrective actions on the engineers. Managed project risks and issues, implementing mitigation strategies to minimize project disruptions. Fostered strong relationship with end-users by listening to their need & concern percentages increasing to hit on daily targets. Resolving technical issues and challenges that arise during project implementation, either independently or by coordinating with relevant experts. Using ServiceNow ticketing system to manage project-related issues during Go-Live Support to deploy engineers effectively
- Food Server Yoogane Aug 2015 - May 2019 • 3 yrs 10 mos
- Preparing the dining settings by placing napkins, service plates, and cutlery on tables.- Adhering to sanitation standards to keep their guests safe.- Welcoming guests into the dining area and helping them to their tables.- Receiving customer orders and transferring them to kitchen staff.- Calculating customer bills and printing receipts.- Taking responsibility for absent colleagues.
Certifications
- Linux RedHatIssued Jan 2024 • Expired May 2024