Presales Leadership: Lead strategic presales initiatives for large-scale Government Digital Modernisation programmes across Customs & Trade, Product Management, Consulting and Enterprise Transformation. Customer Engagement: Serve as the primary customer-facing presales lead, orchestrating cross-functional teams for executive presentations, technical workshops, and product demonstrations. Solution Architecture: Author solution and functional architecture for competitive proposals and deliver large-scale Technology Transformation programmes spanning Al, Cloud, Big Data, Data Analytics, Customer Experience and Enterprise Platforms, coordinating infrastructure, security and delivery workstreams. Proposal Management: Contributed to winning multiple multi-million-dollar, multi-year Digital Government Transformation engagements through end-to-end solution consulting and proposal leadership. Al Innovation: Drive adoption of Al-enabled capabilities to enhance customs compliance, trade facilitation and digital government solutions. Executive Consulting: Partner with senior government stakeholders to understand business priorities and deliver value-driven Enterprise transformation solutions. Major Government Technology Transformation Initiatives in Recent Years: Served as Presales Lead, for the successful acquisition of Singapore Customs International Connectivity System (ICS) Application Maintenance & Support Services contract (2026). Contributed to the successful acquisition of the Nigeria Customs Management System & National Single Window Project, through Solutioning, Technical Proposal Creation and successful Client Presentation along with Bid Team (2025). Played a key role in securing the Abu Dhabi Customs Management System & Al-powered Risk Management System, contributing through solution design and technical proposal leadership (2024).

Account Management: Managed the strategic Procter & Gamble enterprise account, delivering 25% YoY growth across APAC, Middle East & Africa (MEA) through executive stakeholder management and consultative selling. Business Development: Led end-to-end RFI, RFP, and RFQ responses, securing multiple multi-million-dollar Digital Transformation engagements. Digital Transformation: Advised Fortune 500 clients on Digital Transformation initiatives across Brand Websites, eCommerce (DTC), Mobile Applications, CRM Solutions, Digital Campaigns, Customer Experience, and Enterprise Platforms. Data & Analytics: Architected and delivered solutions for Data Warehousing, Big Data, Business Intelligence (BI) Reporting, Analytics, Data Science, and Microsoft Azure data platforms supporting eCommerce, Finance, Sales & Marketing, and Media Reporting across APAC. Customer Experience: Delivered innovative solutions involving Chatbots/Conversational Technologies, Product Recommenders, Social Listening Platforms, and UI/UX Design to enhance digital customer engagement. Al & Cloud: Designed intelligent business solutions leveraging Artificial Intelligence (AI), Machine Learning (ML), Cloud Technologies, and Internet of Things (IoT). Immersive & Emerging Technologies: Developed Future Innovation Use Cases involving Augmented Reality (AR), Virtual Reality (VR), Mixed Reality (MR), Blockchain, Metaverse, NFT and next-generation digital experiences. Technology Modernisation: Championed Agile, DevOps, and migration from monolithic applications to cloud-native microservices architecture. Innovation Strategy: Facilitated Design Thinking workshops to identify business opportunities, define digital roadmaps, and accelerate innovation. Client Partnership: Built trusted C-level relationships as a strategic advisor and client partner, driving stakeholder engagement, customer success and long-term account growth. Major Client Engagements: CPG Client - Procter & Gamble - Singapore: Regional Transformation: Led enterprise transformation initiatives for Procter & Gamble across APAC, Europe, Middle East & Africa. FMCG Client - Unilever PLC - United Kingdom: Delivered Global Supply Chain Reporting solution across 27 countries using SAP BusinessObjects. Developed executive dashboards for Supply Chain, Finance, and Customer Development KPIs, while driving BW adoption, performance monitoring, and stakeholder engagement across global markets. Travel & Transport Client - Avis Budget Group - United Kingdom: Designed customer analytics dashboards, enhanced forecasting system and e-commerce reporting solutions supporting revenue growth initiatives. Hospitality Client - Dorchester Collection Hotels - United Kingdom: Designed Enterprise Data Warehouse architecture consolidating regional reporting into global executive dashboards. Insurance Client - American International Group (AIG) - India: Performed business analysis, requirements elicitation and stakeholder coordination for enterprise sales reporting solutions. Manufacturing Client - ArcelorMittal - India: Managed functional requirements and implementation of SAP Enterprise Portal dashboards integrated through Single Sign-On.