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Joy Chong Min | Gengen

Joy Chong Min


Account Manager | ACCSS
Singapore
Gender female
Nationality Singapore

Turning Everyday Moments into Memorable Stories.

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Summary

🌟 Hi there! I'm Joy, an Account Manager at ACCSS Digital, working with government agencies and brands.

👩‍💻 As a Freelance Content Creator, I've had the pleasure of collaborating with leading brands like PUMA and Accenture. Check out my Media Kit for a glimpse into my work: https://joychongmin.my.canva.site/.

🎓 I graduated from NTU with a degree in Business Marketing and hold certifications in Google Ads, empowering me to drive digital strategies that make a difference.

🔍 I'm deeply passionate about innovating in social media, ensuring every campaign delivers meaningful impact.

Content Marketing
Digital Marketing
Marketing Strategy
Brand Management

Education

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    Temasek Junior College High School, Science Jan 2017 - Dec 2019
    Singapore
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    Nanyang Technological University Bachelor, Business Specialised in Marketing Aug 2020 - Aug 2023
    Singapore

Experience

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    Account Manager ACCSS Digital Dec 2024 - Present • 5 mos
    Full-time |
    Singapore
    Project Management
    Advertising
    Content Marketing
    Marketing Strategy
    Digital Marketing
    Data Analysis
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    Freelance Content Creator Content Creator Feb 2020 - Present • 5 yrs 3 mos
    Freelance |
    Singapore

    Crafted and implemented strategic social media marketing campaigns, with a primary focus on TikTok, to achieve diverse marketing objectives. This includes pitching, ideation, and execution of content.

    Conducted in-depth analysis of media insights and algorithms across multiple platforms to enhance audience engagement and optimize performance.

    Collaborated with a range of brands like Puma, Health Promotion Board, and Accenture to deliver impactful and tailored social media solutions.

    Media Kit: https://joychongmin.my.canva.site/


    Content Creation
    Content Marketing
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    Media Executive Publicis Media Jun 2023 - Nov 2024 • 1 yr 6 mos
    Full-time |
    Singapore

    Client: DBS, SPCA

    Campaign Management: Set up and executed digital campaigns across diverse advertising platforms including Meta, Google Ads, TikTok Ads Manager, DV360, and Outbrain.

    Tracking and Tagging: Created and implemented trackers, pixels, and floodlight tagging via CM360 and Google Tag Manager.

    Client and Partner Coordination: Liaised with clients, marketing teams, and creative partners to drive campaign objectives and ensure seamless delivery of campaign assets.

    Data Analysis and Reporting: Built dashboards for optimized data analysis and delivered bi-weekly data reports, providing insights and recommendations. Conducted comprehensive campaign reporting including quarterly reviews, bi-weekly reports, and post-campaign analysis.

    Performance Optimization: Monitored and optimized campaign performance to achieve KPIs.

    Competitor Tracking: Analysed and prepared weekly competitor tracking reports.


    Digital Marketing
    Keyword Research
    Market Research
    Marketing Strategy
    Google Search Console
    Analytics Tracking
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    TikTok Strategist Freelance Beauty Insider Official Sep 2022 - Oct 2022 • 2 mos
    Freelance

    Content Creation: Assisted in creating dynamic and visually appealing content for Instagram Reels, showcasing beauty products and trends.

    Video Editing: Edited video footage to ensure high-quality, polished final products that align with brand standards and resonate with the target audience.

    Creative Collaboration: Worked closely with the Beauty Insider team to conceptualize and execute creative content strategies, enhancing brand visibility and engagement.

    Trend Analysis: Stayed updated on the latest beauty trends and social media best practices to ensure content relevance and effectiveness.


    Video Editing
    Content Marketing
    Digital Marketing
    Marketing Strategy
    Social Media Management
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    NTU Ambassador Udentity Sep 2021 - Sep 2022 • 1 yr 1 mo
    Part-time |
    Singapore

    University Representation: Act as a spokesperson for NTU, engaging with prospective students and stakeholders to promote the university’s programs and initiatives.

    Event Participation: Participated in university events, and orientation programs to provide insights and share experiences about campus life, academic programs, and extracurricular activities.

    Campus Tours: Lead guided campus tours for visitors, highlighting key facilities, resources, and the vibrant student life at NTU.

    Outreach and Engagement: Engaged with foreign students through presentations and outreach activities to raise awareness about NTU’s offerings and opportunities.

    Feedback and Reporting: Gather feedback from prospective students and visitors to improve engagement strategies and provide valuable insights to the university’s marketing and admissions teams.


    Interpersonal Communication
    Verbal Communication Skills
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    Marketing Intern Leading Solution Jun 2022 - Aug 2022 • 3 mos
    Internship |
    Singapore

    Writing SEO Articles: Created well-researched, keyword-optimized articles for DHL Client to improve site relevance and authority in search engine results.

    Keyword Research: Conducted comprehensive keyword research to identify high-potential keywords and phrases for content optimization.

    Website User Experience Enhancement: Assisted clients in the interior design industry with refining website interfaces, ensuring a user-friendly experience and effective design.

    Keyword Research
    SEO
    Copywriting
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    Marketing Intern Via Media Mar 2022 - Apr 2022 • 2 mos
    Internship |
    Singapore

    Content Strategy: Worked with the client to develop content strategies that align with their marketing goals and resonate with their audience.

    Editing & Optimization: Edited video content to enhance visual appeal and ensure it met social media best practices for maximum engagement and reach.

    Performance Monitoring: Analyzed video performance data to evaluate effectiveness and refine future content approaches.


    Video Editing
    Digital Marketing
    Content Marketing
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    Digital Marketing Intern Growing Fun Nov 2021 - Jan 2022 • 3 mos
    Internship |
    Singapore

    Social Media Campaigns: Generated creative ideas and monitored social media campaigns to enhance engagement and brand visibility.

    Promotional Videos: Produced promotional videos highlighting the products (educational toys), effectively showcasing their features and benefits.

    Banner Design: Designed eye-catching banners for digital marketing efforts to attract and engage the target audience.


    Social Media Management
    Web Design
    Video Editing
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    Digital Marketing Intern Growing Fun Mar 2021 - Jun 2021 • 4 mos
    Internship |
    Singapore

    Market Research & Optimization: Conducted detailed market research to refine the company’s website and social media strategies, ensuring alignment with industry trends and audience needs.

    Product Data Management: Updated over 150 product listings and catalogs on the backend of Growing Fun’s website, ensuring the accuracy and relevance of product information.

    Campaign Execution: Supported the creation and implementation of digital marketing campaigns across various channels, including social media and email.


    Email Marketing
    Market Research
    Web Design
    User Interface Design
    Product Development

Work Preference

Role preferences
Casually browsing
Expected job title
Content Creator

Languages

  1. English
    Highly proficient
  2. Chinese
    Working knowledge

Gallery

  1. TikTok Creator in Singapore | Joy Chong Min's Resume | Gengen
    TikTok Creator in Singapore See details

Previous Clients

Previous Clients | Joy Chong Min's Resume | Gengen
Previous Clients
Feb 2020 - Dec 2024
Singapore

I had the opportunity to work with a range of brands and agencies like Accenture and PUMA.

Content Creation
Content Marketing
Brand Management
Brand Promotion

Skills

  1. Video Editing
    Experienced
  2. Verbal Communication Skills
    Experienced
  3. Interpersonal Communication
    Experienced
  4. Canva
    Experienced