Computer Science student with experience in production IT operations and deployment automation, supporting large user environments. Interested in SRE roles focused on system reliability, automation, and scalable infrastructure.
Danny Fong
IT Intern | Tencent
Singapore
Summary
Education
National University of Singapore Bachelor of Computing, Computer Science Grade : Relevant course work: Programming Methodology Aug 2025 - May 2028
Singapore Polytechnic Diploma, Computer Engineering Grade : Cumulative GPA: 3.85/4.0 Mar 2020 - Apr 2023
Experience
IT Intern Tencent Sep 2022 - Mar 2023 • 7 mos
Provided end-user IT support for ~200 employees in a production corporate environment, diagnosing and resolving Windows/macOS, laptop hardware, Wi-Fi, and DNS issues via a ticketing system to ensure business continuity. Managed user onboarding and off boarding in IT aspects, managing accounts, system access, and device provisioning. Built a cross-platform deployment automation tool (Python, PowerShell, AWS S3) enabling silent application installation post-reformat, eliminating recurring SaaS costs. Gained exposure to production operations, incident handling, and cross-team collaboration in a large-scale organisation.
Skills
- PythonSkillfullNoviceBeginnerSkillfullExperiencedExpert
- C++SkillfullNoviceBeginnerSkillfullExperiencedExpert