Senior Site Reliability Engineering and Observability professional with 17+ years of IT experience across telecom, banking and enterprise environments. Currently leading 11 engineers and supporting enterprise monitoring for approximately 25,000+ servers and applications. Expertise in service reliability, APM, infrastructure monitoring, proactive alerting, automation, root cause analysis and incident/problem management. Hands-on experience with Dynatrace, AppDynamics, Zabbix, BMC Helix Operations Management (BHOM), HP OBM/APM, Azure Monitor, AWS environments, Ansible and Shell scripting.
Bhunesh Ratre
Tools & Monitoring Lead | Vodafone VOIS
India
Summary
Education
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GGU University Graduation, Unknown Grade : Unknown Jan 2005 - Dec 2005
Experience
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Tools & Monitoring Lead Vodafone VOIS Aug 2020 - Present • 6 yrs
Lead and mentor 11 engineers responsible for enterprise observability operations and platform support. Support monitoring and operational visibility for approximately 25,000+ servers and applications. Implement and maintain Zabbix using custom templates, triggers, dashboards and alerting. Automate Zabbix agent deployment and configuration using Ansible and Shell scripting. Deploy and administer AppDynamics for end-to-end APM across Java and .NET applications. Implement Dynatrace OneAgent across hybrid environments for application, infrastructure and user-experience monitoring. Build proactive dashboards, reports, health rules and automated alerting workflows. Integrate monitoring with ServiceNow, BMC Remedy, Slack, PagerDuty, email and webhooks. Conduct performance analysis and RCA using telemetry, historical trends and APM insights. Collaborate with application, infrastructure, cloud and operations teams to improve availability and resilience.
- Senior Monitoring Tools Lead Pioneer Financial and Management Services Ltd Jul 2019 - Apr 2020 • 10 mos
Implemented and supported AppDynamics across QA, development and production environments. Delivered full-stack monitoring for SAP, Java, .NET, PHP and databases. Performed performance troubleshooting and analysis to support service reliability. Developed synthetic monitoring scripts using HTTP/HTTPS and Selenium Python.
Skills
- Site Reliability EngineeringExpert
- Observability StrategyExpert
Certifications
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Microsoft Azure AZ-900 Unknown- Oracle Cloud Infrastructure Foundations Associate Unknown