IT Helpdesk
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Full-time・ Contract (Computer / Information Technology)
Job Description & Requirements
Looking to enter the IT industries but doesnt have the relevant experience.
Planning to specialist in cyber security, server administrator, network engineer but want a taste of IT before you commit your next choice of advancement.
Join us as an IT onsite support engineer.
We provide the environment for you to experience whats is like to be part of the ever changing IT industries. As a team player, we will help each other to achieve greater heights, so long you willing to learn we are willing to teach.
By the end of the training you would be able to:
- Familar with domain controller, adding new user or removing user from the server's active directory
- Learn the basic configuration of compliance access(conditional access, policy implementation, report analysis)
- Monitor and carry out preventive maintenance within end points
- Utilise the management portal to monitor, patch, isolate and remove application from the system
- Create image for computer via inhouse software to improve efficiency and productivity
- Create simple policy for organisation to improve existing operating procedure
- Setup a new user in the multifunction network printer, conduct troubleshooting such as printer spool and define print limit
Description of the Job
- Support end user onsite and remotely to resolve IT related issues daily
- Maintain Desktops Hardware Configuration, Operating Systems Images & Printers
- Periodic checks on system and inventory
- mainly will apply what you learn from the above
Job Requirements:
- Willing to learn (an passion in Technology)
- Experience / interest in troubleshooting and repairing of PC/Notebooks
- Familiar with creating new images using Rufus, Acronis or any other interface
- Able to Work Independently, Self-motivated and Diligent
- Candidate must possess at least Nitec/Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
- No relevant work experience required
Contact: email your CV to [email protected] don’t forget to include your contact details so we can get in touch with you soon
English
1 Face to Face interview
About the company
B Alliance is a Singapore-based IT Managed Services Provider (MSP) dedicated to helping businesses maintain reliable, secure and efficient IT operations.
We work closely with our clients to provide IT support and manage their day-to-day technology needs, including end-user helpdesk support, troubleshooting, computer and network support, Microsoft 365 services, and IT infrastructure management.
At B Alliance, we believe that good IT service goes beyond fixing technical problems. It is about understanding users' needs, communicating effectively, solving problems systematically, and continuously improving the way IT services are delivered.
We value people who are responsible, willing to learn, proactive in solving problems, and committed to providing good customer service. We believe in developing our team through practical, hands-on experience, knowledge sharing and opportunities to build technical and professional skills.
As technology continues to evolve, we are also exploring automation and AI-assisted solutions to improve IT support processes and help our team work smarter.