Fresh graduates are welcome to apply!!!

Job Overview

Join our team for a dynamic role with an outsourced project. We are looking for a detail-oriented and responsible individual to support daily operations, including programme administration, data verification & entry, inventory tracking, and general administrative duties.

Key Responsibilities

Programme & System Account Administration

• Manage creation, update, review, and deactivation of programme and system accounts for internal and external users.

• Review account requests and supporting documents for completeness and accuracy.

• Maintain account master lists, audit logs, tracking records, and supporting documentation.

• Coordinate with stakeholders on account verification, approvals, and follow-up actions.

• Support periodic account reviews and access validation exercises.

Data Processing, Verification & Reporting

• Extract, consolidate, clean, and verify data from systems, dashboards, vendor submissions, and operational reports.

• Prepare and maintain standardised operational, utilisation, KPI, and management reports.

• Verify attendance records, billing documents, claims, reimbursement submissions, and audit reports against supporting data.

• Perform reconciliation checks and investigate discrepancies with vendors and stakeholders.

• Support billing validation, invoice processing, and reporting activities.

• Conduct data quality checks and ensure accuracy of reporting templates and tracking files.

• Monitor operational mailboxes, track escalations, and prepare standardised responses where required.

Programme Operations & Scheduling Coordination

• Coordinate programme scheduling, deployment arrangements, and operational bookings.

• Review and verify programme calendars, setups, and activity records.

• Support event creation and system updates for programme operations.

• Coordinate audit scheduling and operational follow-ups with vendors and stakeholders.

• Track programme utilisation, attendance submissions, and operational deliverables.

User Acceptance Testing (UAT) & System Support

• Support User Acceptance Testing (UAT) activities for system enhancements, fixes, and application updates.

• Execute test cases and document testing outcomes accurately.

• Perform retesting after fixes or enhancements are deployed.

• Track and escalate system issues or failed test cases where necessary.

• Support operational testing and validation activities for digital platforms and applications.

Administrative & Secretariat Support

• Coordinate meetings, appointments, and operational schedules.

• Collate agenda items, presentation materials, and meeting documentation.

• Support document formatting, proofreading, and preparation of reports and presentation slides.

• Maintain proper filing, documentation, and records management.

• Provide general administrative and operational support as assigned.

Inventory & Asset Coordination (Periodic support, Only when required)

• Support inventory tracking, stock-taking, replenishment, and asset monitoring activities.

• Coordinate deliveries and inventory updates with vendors and stakeholders.

• Maintain inventory tracking records and support operational logistics coordination.

Requirements

• Diploma qualifications or above with 1 to 2 years of relevant work experience, preferably in business administration, data entry or related discipline.

• Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.

• Able to multitask and work in a fast-paced environment.

• Detail-oriented with good organisational skills.

• Comfortable consolidating numbers or documents across various sources.

• Able to work independently and as part of a team.