Our client is a leading provider of biomedical, life sciences, and healthcare solutions in Asia. Headquartered in Singapore, the company specializes in microbiology, precision oncology, infectious diseases, and women's health, delivering high-quality medical and laboratory products.
1. Responsibilities:
- Provide technical support for pre -sales activities, such as product demonstrations, participate at exhibitions, and provide support to sales and marketing
- Provide on -site training to customers in designated markets and across other markets as required. Participate in training for customers or members of staff
- Provide post -sales applications support for customers, ensuring customer's technical satisfaction and effective utilization of provided systems and reagents
- To keep up to date with current products and research trends and support internal training sessions to ensure product knowledge is at high levels within all relevant parties
- Manage, service and maintain good business relationship with all stakeholders
- Assist Sales team with the management of accounts/ customers and activities to ensure the achievement of the company's sales targets
2. Job requirements:
- Degree/Diploma in Biomedical Sciences, Medical Technology, Biological Sciences, Biotechnology, Life Sciences or any other equivalent qualification.
- Minimum 3 -5 years of relevant applications support experience, and 1 years of team/tech lead experience would be advantages.
- Preferably strong technical background with experience in QC laboratory team for the microbiological control of food and/or biopharma of a leading production company in Singapore.
- Good knowledge of local regulations in Food and Pharmaceuticals testing.
- Experience in an applied science area (eg. institutional Research) is an added advantage
- Strong analytical and technical troubleshooting skills
- Quick learner, team player and ability to work independently
- Takes pride in self and work, result -oriented and meticulous
- Ability to multitask and adjust quickly.
- Must be willing to travel (est. 10%) regionally and internationally as required
- Excellent communication and interpersonal skills
3. Work place: Singapore